RETURN AND EXCHANGE
in the event that an item is flawed or damaged upon delivery please contact us as soon as you receive the items to discuss a return and replacement. THE ITEM MUST BE IN ORIGINAL, UNUSED CONDITION AND IN ITS ORIGINAL PACKAGING.
exchanges are only acceptable for the requests of change of sizes (while supplies last) and only allowed once. NATALIA KIANTORO WILL NOT ACCEPT ANY RETURNS/EXCHANGES IN REGARDS TO COLOR ISSUES.
ALL PRE-ORDER, CUSTOMISED AND SALE PRODUCTS ARE NOT RETURNABLE OR EXCHANGEABLE.
any postage shipping charges for the return of the item are customer's responsibility.